Refund & Cancellation Policy

1. General Policy Statement

Brainitworks LLC provides high-quality digital educational products, including but not limited to exam practice tests, study guides, and course materials. All products sold are digital/intangible items delivered electronically and are not physical goods. By purchasing from Brainitworks LLC, you acknowledge and agree to this Refund & Cancellation Policy.

Due to the nature of our products:

• All sales are final.
• No returns or cancellations are accepted once the purchase is completed.
• Instant access to digital products is provided immediately after purchase.

2. No Return Policy for Digital Products

All digital products offered by Brainitworks LLC, including study guides, practice exams, and course materials, are intangible goods. Unlike physical products, they cannot be returned, exchanged, or physically delivered.

Important Notes:

1. Upon purchase, you immediately gain access to the digital content.
2. You may download, save, or copy the content to your personal computer or device.
3. Because the content can be instantly accessed and duplicated, we do not accept requests for returns or refunds.

By purchasing our digital products, you confirm that you understand and accept that returns and cancellations are not applicable.

3. Order Cancellation Policy

Once an order is placed and payment is confirmed:

• Orders cannot be cancelled.
• It is the purchaser’s responsibility to review the product description carefully before placing an order.
• Any failure to review the product details does not constitute grounds for a refund.

4. Refund on Damaged or Defective Product Received

Since all Brainitworks LLC products are delivered digitally:

• There is no physical shipment, therefore no risk of physical damage.
• Digital files cannot be “damaged” or “defective” in the conventional sense.
• Requests for refunds based on “damaged or defective product” will not be accepted.

Technical Support:

• If you experience technical issues accessing your purchased product, Brainitworks LLC provides full support to resolve the issue.
• For assistance, please email sales@brainitworks.com with your order details.
• Our support team will provide guidance to ensure proper access to your digital product.

5. Refund on Product Not as Described

Brainitworks LLC provides detailed product descriptions for all digital content, including:

• Type of exam or course covered.
• Scope of practice questions and answers included.
• Disclaimer that we do not provide proprietary or unauthorized content beyond standard exam materials.

Important Notes:

• Refund requests based on the claim that a product was “not as described” will not be accepted.
• Our descriptions are accurate and detailed; please review all information before purchasing.
• If you require additional guidance or support after purchasing, you may email sales@brainitworks.com, and our support team will assist with your queries.

6. Technical Support Assistance

Brainitworks LLC is committed to providing full technical assistance for digital products. Support services include:

• Troubleshooting access issues.
• Guidance on downloading and using digital files.
• Resolving issues related to corrupted or incomplete downloads.

Please email sales@brainitworks.com for any technical support requests. Our team will respond promptly and help you access your purchased material.

7. Responsibility of the Purchaser

By completing a purchase from Brainitworks LLC, you agree to:

1. Carefully read the product description before ordering.
2. Understand that digital products cannot be returned.
3. Recognize that orders cannot be cancelled after purchase.
4. Accept that refunds will not be provided under any circumstances except for technical assistance.

8. Final Notice

This Refund & Cancellation Policy represents the final and binding policy of Brainitworks LLC.

• Any attempt to claim refunds for purchased digital products will not be considered.
• All disputes must comply with the terms outlined in this policy.
• Technical support remains available to ensure your access to purchased materials.

9. Contact Information

For all questions, support, or assistance related to your order, please contact:

Email: sales@brainitworks.com
Website: http://brainitworks.com/

This policy ensures your digital products are legally protected while providing clear guidance to your customers regarding access, support, and non-refundable terms.