1. General Overview
- All products offered by Brainitworks LLC are digital and intangible.
- There is no physical shipment for standard products.
- Purchases are delivered via:
- Instant Download – Immediate access to digital files upon purchase.
- Email Delivery – For certain products requiring syllabus updates or modifications, digital files will be delivered within 24 to 48 hours.
By placing an order, you agree to the terms outlined in this policy.
2. Instant Download Products
a) Product Access
- Upon successful payment, your order confirmation page will provide a link to download the digital product immediately.
- A copy of the download link will also be sent to your registered email address.
b) User Responsibility
- It is the purchaser’s responsibility to ensure access to a compatible device and sufficient storage for downloading files.
- You may download, save, or copy the product to your personal device for future use.
c) Technical Support
- If you encounter issues accessing or downloading the product, please contact sales@brainitworks.com for technical assistance.
- Support may include troubleshooting, providing alternate download links, or guidance on file compatibility.
3. Email Delivery Products (24–48 Hours)
Certain products, due to modifications in syllabus or updates in content, cannot be delivered instantly. These products are fulfilled via email:
a) Delivery Timeline
- Email delivery will occur within 24 to 48 hours from the time of order confirmation.
- Delivery may be delayed in rare cases due to technical issues, system maintenance, or verification processes.
b) Product Access
- A secure email will be sent to the registered email address containing:
- The digital product files
- Instructions for accessing and downloading the materials
c) User Responsibility
- Ensure that your email address is accurate and active.
- Check your spam/junk folder if you do not receive the product within 48 hours.
d) Technical Support
- For delayed or missing email deliveries, please contact sales@brainitworks.com immediately.
- Our team will provide the product manually or resend the email to ensure access.
4. Order Verification
- All orders are verified automatically for payment completion.
- In some cases, manual verification may be required for certain payment methods.
- Orders will not be processed or delivered until payment confirmation is complete.
5. Modifications or Updates to Products
- Brainitworks LLC may update the content of digital products to reflect syllabus changes, exam modifications, or corrections.
- Customers who purchase updated products may receive email notifications or updated files as part of their order fulfillment.
6. Customer Responsibilities
- Review the product description carefully before purchase.
- Ensure a stable internet connection and compatible device for downloading digital files.
- Keep your account credentials and email address secure and updated.
- Contact support promptly for any access or delivery issues.
7. Limitations
- Brainitworks LLC does not accept cancellations or returns for digital products once an order is placed.
- Refunds are only considered in accordance with the Refund & Cancellation Policy and technical support provisions.
8. Contact Information
For assistance with any order, delivery, or technical issue, please contact:
Email: sales@brainitworks.com
Website: http://brainitworks.com/
✅ Summary:
- Instant Download – Immediate access for most products.
- Email Delivery (24–48 hours) – For updated syllabus or content modifications.
- Customer Support – Available for download or delivery issues.
- Final Sale – All digital purchases are final, as per company policies.